Account Manager (a)

Job description: Account Manager (a)

Tasks

• You independently manage a large number of smaller banks - efficiently, proactively and with foresight
• You listen carefully, understand customer needs and bring them into the company in a targeted manner
• You develop customer relationships and utilize cross-selling potential
• You conduct contract negotiations and bring opportunities to the finish line
• You help to define and further develop our account management standards and KPIs

Requirements

• You have experience in banking and customer service. Ideally, you are at home in the product environment and/or in the payment area
• You love the contact with our customers
• You are ready to take on responsibility and want to build something new
• You are willing to travel to our Swiss and Liechtenstein customers
• Ideally, you have a business background and are familiar with the software product world - or vice versa (EPN/University)

We offer

Our culture

• Our corporate culture is based on flexibility, transfer and commitment
• Participative, modern and trusting working atmosphere including cultural events
• We limit ourselves to hierarchical and fully booked hierarchies
• We organize ourselves, the active-iv with equal decision-making and action competencies
• We are multidisciplinary, trusting and successful together

Your further development

• Promotion of your individual development potential
• Attractive internal and external training opportunities
• S -6 weeks vacation per year
• Time for individual projects off: approx. CHF500.00 per year
• Enabling internal projects through Experience Managers

Your flexibility

• Flexible working hours (part-time - job sharing, home office and team office in Zurich, annual working hours)
• 5 -6 weeks vacation per year
• Experience Purchase of up to10 additional vacation days per year
• Enabling private projects through unpaid leave
• Promotion of a healthy work-life balance
• Above-average maternity/paternity leave of10 weeks and economic leave of5 weeks

Your remuneration

• Equal pay for equal work, regardless of gender, religion, marital status, age, nationality or "for-pay-advance"
• No individual bonuses, but profit-sharing
• For promotions/change to the Specialist role CHF250.00 - monthly (CHF3,000.00 annually - can be paid out a maximum of 5 times a year)

Further benefits

• Attractive benefits in the staff restaurant, restaurant vouchers, travel and information allowances for internal and external training courses
• Year-long premium (sour or vacation)
• Individual salary development (up to CHF250.00 per year)