Account Manager Employee Banking100% (f,m,d)

Job description

Overview

• Account Manager Employee Banking 100% (f,m,d)
• Location: Zurich
• Working hours: Full-time

Tasks

• Supporting clients in their day-to-day business and taking over full account management for a client on an execution basis (no investment advice) without the involvement of a relationship manager
• Answering calls and emails and ensuring efficient and prompt processing of orders, trades, transactions, deposits, loans, etc.
• Opening accounts for new clients and making changes to existing client accounts, ensuring that accurate and high quality client relationship documentation formalities are completed and maintained to a high standard
• Interact with clients worldwide in an independent and professional manner in all aspects of account management
• Ensuring efficient and prompt processing of orders, trades, transactions, etc.
• Proactive assumption of leadership in the customer relationship and all associated tasks

Tasks (continued)

• Managing internal projects that impact client relationships, directly resolving administrative issues that arise and ensuring that all relevant systems are maintained and updated
• Organizing in an efficient and compliant manner and ensuring timely and appropriate information to the supervisor
• Carrying out tests, planning in advance and documenting your own work

Requirements

• Systematic, independent, proactive, precise and meticulous work style and the ability to perform exceptionally well under pressure
• Excellent communication skills and always friendly, competent and professional communication
• Taking on additional responsibility and initiative, striving for excellence by finding ways to do things smarter, faster and better
• Positive "can-do" attitude and approach to challenges with an open mind

Requirements (continued)

• Either at least 5 years experience as Assistant Relationship Manager or 3 years experience as Account (Relationship) Manager

We offer

• No specific benefits mentioned