Account Manager, Iberian Market, Geneva, Full-time (f/m/d)

Tasks

The Account Manager supports the team and the Relationship Managers (RMs) in all tasks related to serving private banking clients. Responsibilities include:

• Support the RM and the team in all aspects of customer interaction
• Answering incoming calls and promptly addressing inquiries
• Maintaining and updating client instructions, details, and preferences, as well as generating system-based reports for the RM
• Providing information and data to customers without offering advice or making value judgments
• Execution of orders, trades, transactions, and payments; and handling of customer inquiries

management

The Account Manager:

• Organizes and follows up on client meetings, including logistics and document preparation
• Assists the RM with investigations and problem-solving, as well as with collaboration with other teams and units within the bank

Risk management

The Account Manager:

• Consistent and full compliance with all regulations, legal guidelines, internal rules, and policies
• Acts as the first line of defense against risks by raising concerns, tracking issues, and escalating them when necessary

Your profile

We are looking for a candidate with:

• Excellent organizational skills, with the ability to work quickly, independently, and accurately, even under pressure
• A proactive, friendly, team-oriented, and solution-oriented individual
• Excellent presentation and communication skills
• A strong sense of integrity, ethics, and risk awareness, combined with a strong customer-focused mindset
• Basic knowledge of financial markets: structure, function, and legal/regulatory environment, as well as industry knowledge
• Excellent MS Office skills and fluency in Spanish and English (both spoken and written)

We offer

We look forward to receiving your complete application via our online application tool.