Deputy Branch Manager

Vos missions

• At a retail bank branch, you are the primary points of contact and key representatives for our individual and business account holders.
• You will serve customers of the Bank and its LCL network across all three channels (in-branch, digital, and in person) to optimize customer interactions.
• You optimize the performance of your business unit to develop sales offerings and customer loyalty initiatives.
• Finally, you work with your manager on a daily basis to coordinate the store's operations.
• To serve as many people as possible every day to help find the best product and service solutions (including financial products, insurance, and mortgages) and to support the delivery of personalized services.
• To strive to create value for our customers.
• To take it a step further, we're giving you the tools you need to become an expert in developing your business area.
• You play an active role in the Business Zone’s performance. You serve your employees and customers every day to the best of your ability and with a spirit of kindness.
• Build your clients’ and partners’ portfolios to offer them the best financing, savings, insurance, and wealth management solutions.
• Intelligently assign all the roles in your customer journey. You know how to delegate and provide guidance to those in these roles. You know how to work with different business units and functions, as well as the tools.
• You encourage and support clients and colleagues in their professional development. Don’t hesitate to have your skills certified and to take advantage of the training programs offered at Société Générale.
• You learn quickly, you set high standards for yourself, and your progress is recognized and rewarded through our competency frameworks.
• Anticipate new relationships with your customers based on their preferences. You have tomorrow's offerings because you know how to use them today.

Profile and Contract

• Occupations: Store Managers and Assistant Store Managers, Sales Office Managers, Retail Client Managers, and Recruiters.
• Category: Boss Assistants.
• Duration: Fixed-term contract.
• Responsibilities: Sales, Communication.