Job offer

Agentic Adoption Lead

UBS is looking for an "Agentic Adoption Lead" in Zurich to lead the rollout of AI and digitalization initiatives in Global Wealth Management and develop communication programs for global stakeholders. The ideal candidate will have at least 7 years of experience in change management and communications leadership in the financial services industry.

Your role

Are you passionate about driving global change and fostering a culture of innovation in wealth management? Do you thrive on enabling teams across continents to embrace new technologies and ways of working? Are you excited to help UBS achieve its AI Vision 2030 by leading and communicating global adoption and change initiatives? We are looking for an Adoption & Change Lead who: *
  • Leads AI and digital transformation initiatives at GWM that align with business priorities and drive large-scale user adoption
  • Provides expertise on AI solutions (Red, Copilot, Agentic AI) to enable teams to achieve measurable business results.
  • Designs and implements change management and communication programs that translate complex technical concepts for diverse global stakeholders and target audiences
  • Works with cross-functional management to diagnose adoption challenges and drive behavioral change.
  • Builds and manages adoption dashboards and feedback mechanisms, tracks metrics, and refines strategies based on data and insights.
  • Oversees and orchestrates global engagement activities—events, workshops, and presentations—to foster an active AI transformation community

Your expertise

*
  • Bachelor's degree in computer science
  • At least 7 years of experience in leading change management and communication for large-scale, cross-regional global transformation programs in the financial services industry
  • In-depth knowledge of AI, digital transformation, and AI solutions
  • Proven track record in AI adoption
  • Proven expertise in designing change management and communication programs
  • Excellent written and oral communication skills for multicultural target groups and executives
  • strong interest group management
  • creative, proactive, and adaptable leader

We offer

We know that great work is never done alone. That's why we focus on collaboration. We offer a supportive environment, new challenges, opportunities for growth, and flexible working conditions whenever possible. Our inclusive culture brings out the best in our employees, regardless of where they are in their career path. We use artificial intelligence (AI) to work more efficiently and intelligently. We also recognize that great work is never done alone. That's why collaboration is at the heart of everything we do. Because together, we are more than the sum of our parts.

Job details

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