Aladdin Operations - Assistant Vice President

Job Description

In this role, you will work with State Street teams from around the world to lead a team that supports a premier global investment management client. You will have leadership responsibility for overseeing the team's end-to-end transaction responsibilities in a fast-paced, dynamic, and exciting environment.

Tasks

The tasks include:

• Management of the relevant team at various locations for responsible customers
• Responsibility for end-to-end lifecycle delivery, including trade recording, confirmation, settlement support, reconciliation, and corporate actions
• Ensuring accurate and timely processing across all asset classes
• Sources of trading input, lifecycle events, and post-trade analytics with custodians and brokers
• Serving as the primary contact for daily operations, incident management, and SLAs
• Leadership as senior operational manager for global customers and internal stakeholders
• Delivery of regular service reports, governance reviews, and support with customer evaluations
• Leading strategic initiatives such as customer onboarding, fee inquiries, and transitions
• Design and implementation of root cause analyses and implementation of recommendations for continuous improvement
• Ensuring compliance with control standards, regulatory requirements, and audit/regulatory processes
• Proactive identification of risk areas, performance of root cause analyses, and improvement of remediation plans
• Lead business continuity and resilience efforts in coordination with other functional areas and partners
• Identification and implementation of process improvements and automation opportunities
• Collaborate with technology, product, and transformation teams on system improvements and tool upgrades
• Effective communication of issues to customers and management to ensure proper and timely follow-up

Requirements

The requirements include:

• Strong knowledge of the trade lifecycle, reconciliations, and settlements
• Understanding of the investment management industry gained through working in a similar middle office or investment management role
• Strong critical thinking skills, problem solving, and proactive attitude
• Customer-focused approach to managing, prioritizing, and delivering operations and services
• Strong communication and presentation skills for different audiences and seniority levels
• Ability to manage competing priorities and tasks
• Commercial knowledge - Experience in managing and delivering front and back office operations
• Ability to drive performance and foster a culture of performance differentiation within teams
• Understanding the risk and control environment in a SOC 2 environment and the desire to embed a culture of risk excellence within teams
• Leadership skills, influential leadership, and effective communication across stakeholder groups