Application Support Engineer – Securities Finance (FIS SHTC/APEX/Finance)

Tasks

• Supporting colleagues in their daily work and conducting investigations as needed
• Identifying areas for improvement and proposing recommendations to enhance systems and processes
• As a member of our agile organization, participate in daily routines and ceremonies and contribute to quarterly Program Increment (PI) planning
• As an employee of Global Products & Solutions Technology, you will serve as the local point of contact between our team, Central IT, and external vendors

Your profile

• 5+ years of practical experience as an IT engineer, support engineer, and/or IT administrator in a financial environment
• Knowledge of the securities lending and borrowing solution (FIS SHTC), formerly APEX Collateral Management (FINACE), is required
• Training in a technical field, an associate's degree, or equivalent education or experience
• Basic development skills in databases and SQL, Unix, scripting, and Java are a plus
• Experience as a DevOps engineer or with CI/CD, as well as the ability to troubleshoot general IT issues
• Certifications such as Microsoft Certified Solutions Associate (MCSA), Information Technology Infrastructure Library (ITIL), or similar qualifications are a plus
• Demonstrated ability to communicate effectively with management, business units, IT teams, and external vendors
• An independent, efficient, proactive, and meticulous work style with strong analytical and organizational skills