Arval Switzerland – Collections Specialist

Tasks

• We handle the entire debt collection process from start to finish, from identifying outstanding receivables or late payments by our clients at an early stage, through taking appropriate action, to initiating legal proceedings
• Conducting discussions with customers and partners, seeking fair solutions, and identifying sustainable payment options (developing payment proposals, negotiating installment plans, and evaluating debt restructuring and deferral cases)
• Close collaboration with our colleagues in Sales, Risk, and Accounting to further develop and digitize our processes
• Monitoring open items (including accounts receivable, analyzing key performance indicators, and contributing to the achievement of our financial goals)

Requirements

• Strong knowledge of debt collection law (SchKG) and at least 5 years of experience in debt collection
• Experience in the leasing sector and a knack for numbers are a plus
• Fluency in German, English, and/or French; knowledge of Italian is a plus
• Working independently with Excel
• Negotiation skills, assertiveness, and tact when dealing with debtors
• An independent, structured, and meticulous approach to work

We offer

• A diverse range of responsibilities in a dynamic and forward-looking work environment
• A work arrangement tailored to your needs (working from home, flexible hours, unpaid leave, days off without pay)
• A team-oriented and open culture
• A supportive environment: We celebrate successes together and give all employees a financial stake in the company’s success
• 5 weeks of vacation, with the option to purchase additional weeks
• Generous maternity and paternity leave policies
• Above-average social benefits and the freedom to choose a pension fund
• Customized professional development opportunities