Assistant Relationship Manager (Full-Time) (m/f/d) - Ireland

Your challenge

The position of Assistant Relationship Manager involves the following responsibilities:

• Support the Relationship Manager (RM) / Team Head (TH) in client interactions and all related tasks
• Customization of client requests (reporting, statistics, mailings, etc.)
• Managing the RM/TH’s calendar, preparing for client meetings, organizing business trips, and following up on client calls, meetings, or business trips
• Compiling presentations, assisting with the development of investment proposals, and supporting marketing activities
• Ensuring coverage during your own absences

Business tasks

The position involves the following business responsibilities:

• Regular collection and exchange of relevant information
• Organizing one's own work more efficiently and in compliance with regulations, and keeping one's supervisor informed in a timely manner
• Conducting reviews, planning, and documenting work
• Supporting the RM/TH in the implementation of projects and initiatives
• Provision of professional suggestions for improvements
• Management of the expense reporting process for RM/TH

Risk management and controls

The position involves the following responsibilities in risk management and internal controls:

• Active support for risk management (first line of defense)
• Ensuring adherence to internal regulations and compliance with internal policies and standards
• Timely resolution of outstanding issues and escalated defects
• Ensuring appropriate ethical and compliant behavior
• Ensuring accurate and clear documentation of client interactions

Requirements

The following requirements apply to this position:

• Strong commitment to service and a passion for client service
• Friendly, competent and professional communication
• Open, approachable, and interested in people and process improvements
• A systematic, precise, and meticulous approach to work, and the ability to work under pressure
• Personal integrity and ethical behavior
• Fluent English

Professional skills

The following professional skills are required for this position:

• Familiarity with the geographic market and its legal and regulatory environment
• Basic understanding of relevant products and services in private banking
• A basic understanding of global financial markets and current industry trends

Training and experience

The following education and experience are required for this position:

• Relevant education (banking apprenticeship or equivalent) and professional experience in the financial sector
• Strong language skills (spoken and written) in line with market requirements
• Proven experience in serving bank clients with complex needs