Assistant Relationship Manager

Tasks

• Introduces the bank and its banking services to potential customers.
• Supports the Relationship Manager in achieving their business objectives, such as NNA/revenue targets.
• Offers comprehensive private banking services to meet diverse wealth management needs.
• Performs KYC/AML due diligence checks on customers to comply with bank policies and conduct regular reviews.
• Conducts the Investment Risk Profile questionnaire with clients to assess and update their suitability for investment products, risk tolerance, and investment experience.
• Coordinates with the bank's investment units, such as the Treasury Department and the Global Product Unit, to share product information and market commentary with clients.
• Monitors customer portfolios and accounts to ensure compliance with internal policies and external regulations.
• Prepares and maintains proper records, including but not limited to account documentation, CIP, IRPQ, loan applications and related documents, trading transactions, and call reports.
• Accepts, confirms, and executes customer instructions, including but not limited to money market, securities, investment fund, and foreign exchange transactions.
• Coordinate with the credit department to ensure that all customer credit applications are processed properly.
• Participates in internal/external training courses/meetings, if possible and necessary.
• Performs general ad hoc tasks, such as routine follow-up and administrative work.
• Provides support for ad hoc IT projects to improve or upgrade current IT systems, if necessary.
• Serves as a substitute for other Assistant Relationship Managers when necessary.

Requirements

• university degree
• Preference for 2-3 years of experience in private banking
• Fluent in English, Cantonese, and Mandarin
• Professional qualifications, such as Enhanced Competency Framework (ECF), are an advantage.

We offer