Assistant Relationship Manager

Job Description

• Assistant Relationship Manager
• Singapore
• Remote
• Junior Role
• Full-time
• Permanent Position

General Description

• The Assistant Relationship Manager (ARM) supports one or more Relationship Managers (RM) / groups

Your challenge

• Key Features of the Position

Customer Management and Administration

• Assists the RM in managing clients and all related tasks (systems, processes, procedures, documentation, and tools). Heavily involved in request management
• Coordinates customer inquiries (reports, evaluations, meetings, etc.)
• Manages the RM's calendar, prepares briefing materials, organizes internal meetings, and develops the onboarding process for new clients, client reviews, and the business mix for MiFID
• Handles calls, meetings, and necessary paperwork, and ensures consistency in the processing of trade execution, reporting, clearing, settlement, etc.
• Ensures compliance due diligence for new accounts

Business Management and Administration

• Prepare customer and change request reference information for the job
• Coordinates, plans, and ensures that meetings are scheduled at appropriate times
• Supports the RM in implementing projects and initiatives in close coordination with the team
• Processes customer correspondence and suggestions for improvement based on experience, incidents, or observations

Risk management and controls

• We look forward to receiving your complete application via our application page