Job offer
Assistant Relationship Manager Private Banking Germany 80% - 100% (f,m,d)
The Assistant Relationship Manager (ARM) Private Banking supports Relationship Managers and Team Heads in day-to-day operations, administration, client servicing and relationship management. The ARM works closely with internal and external stakeholders and provides relevant information to clients.
Job description
Tasks
- Supporting Relationship Managers (RM) and Team Heads (TH) with day-to-day operations, administration, client servicing and relationship management
- Interaction with internal and external stakeholders, provision of relevant information for customers
Client Administration & Management
- Support RMs/TH in customer interactions and related tasks (systems, processes, files, documents, etc.) with high quality, accuracy and timely responsiveness
- Customization of customer inquiries (reporting, statistics, mailings, etc.)
- Management of RMs/TH's calendar, preparation of customer meetings, organization of business trips, follow-up of customer meetings or business trips
- Preparation of presentations, support in the preparation of investment proposals and marketing activities
- Ensuring coverage in your own absence
Business Management
- Regular collection and exchange of relevant information
- Organize tasks in an efficient and compliant manner
- Carrying out reviews, planning and documenting tasks
- Supporting RMs/TH in the implementation of projects and initiatives
- Provision of professional suggestions for improvements
- Management of the expense reimbursement process for RMs/TH
Risk Management & Controls
- Active support for risk management
- Ensuring adherence to local regulations and compliance
- Ensuring the timely clarification of open issues and escalated defects
- Ensuring appropriate ethical and compliant behavior
- Ensuring correct, meaningful and comprehensible documentation of customer interactions
Requirements
- Communicate in a trendy, competent and professional manner
- Openness, accessibility and genuine interest in people and process improvements
- Systematic, precise and careful way of working
- Personal integrity and ethical behavior
Professional skills
- Sound knowledge of the geographical market
- Good understanding of relevant products and services in private banking
- Basic knowledge of global financial markets and current developments
We offer
- No specific benefits mentionedHow to apply?
- Application via the online application toolJob details