Assistant Relationship Manager, Private Banking - Germany & Austria

Your challenge

The position of Assistant Relationship Manager, Private Banking – Germany & Austria involves the following responsibilities:

• Assisting the Relationship Manager(s) with day-to-day tasks, administrative work, customer service, and relationship management
• Interacting with internal and external stakeholders, providing information to clients, and supporting the relationship manager(s) in implementing customized solutions

Tasks

The main tasks include:

• Client Administration & Management: Assisting the Relationship Manager(s) with client interactions and all related tasks
• Business Management: Regularly gathering and sharing relevant information, organizing one’s own work, and ensuring that supervisors are informed in a timely and appropriate manner
• Risk Management & Controls: Active support for risk management, adherence to local regulations, and compliance with internal policies and standards

Your responsibilities in detail

• Client Administration & Management:
  • Assisting the Relationship Manager(s) with customer interactions and all related tasks
  • Customization of customer inquiries (reporting, statistics, mailings, etc.)
  • Managing the Relationship Manager’s calendar, preparing for client meetings, organizing business trips, and following up on client calls, meetings, or business trips
• Business Management:
  • Regular collection and exchange of relevant information
  • Organizing one's own work in an efficient and compliant manner
  • Assisting the Relationship Manager(s) in implementing projects and initiatives
• Risk Management & Controls:
  • Active support for risk management
  • Ensuring adherence to local regulations and compliance with internal policies and standards

Your profile

We are looking for someone with the following profile:

• Friendly, solution-oriented, and results-driven, with a strong awareness of risk
• Highly service-oriented and passionate about customer care
• Open, approachable, and genuinely interested in people and processes
• Systematic, precise, and meticulous in their work, with the ability to work under pressure
• Personal integrity and ethical behavior

Professional skills

We expect:

• A strong familiarity with the geographic markets covered
• A solid understanding of relevant products and services in private banking
• Basic knowledge of global financial markets and current industry trends

Training and experience

We are looking for someone with:

• Relevant education (banking apprenticeship or equivalent) and professional background (experience in the financial sector)
• Strong language skills (written and spoken) in line with specific market requirements
• A proven track record of success in serving bank customers with complex needs

We offer

We offer a challenging and varied