Job offer
Customer Service Assistant (60–100%)
The position as Customer Service Assistant at the Von Graffenried Group in Bern offers a varied and challenging role involving administrative tasks, handling customer inquiries, and supporting customer service representatives. The position is available on a 60–100% basis and offers a high degree of autonomy as well as opportunities for further training and professional development.
Tasks
- Supporting customer service representatives in their daily work
- Administrative tasks for customer service representatives (opening accounts, closing accounts, scheduling customer appointments, etc.)
- Receiving and independently handling customer inquiries by phone
- Jointly responsible for customer reception and back-office operations
Requirements
- Completed banking training
- Professional experience and experience in the investment business are a plus
- Proficient in using Microsoft Office applications
- An independent and responsible approach to work
- Enjoy working as part of a team and interacting with a variety of people
We offer
- Great creative freedom
- Varied and challenging tasks
- Support for training and further education
- A central workplace in a prime location with excellent accessibility and a wide range of amenities
Job details
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