Associate Relationship Manager (Greater China)

Tasks

As an Associate Relationship Manager, you will:

• Build and maintain a strong customer base through proactive outreach and collaborative teamwork
• Offer expert investment advice and responsive service tailored to the individual needs and preferences of each client
• Develop and strengthen customer relationships through strategic cross-selling and upselling
• Ensure excellent customer satisfaction by maintaining accurate records and complying with regulatory requirements
• Get involved in innovative marketing strategies and participate in forward-looking initiatives
• Actively engage with our Associate Relationship Manager community to share best practices and experiences and foster a culture of excellence

Requirements

To be successful in this role, you should:

• Possess excellent customer relationship management and sales skills
• Possess strong investment advisory and portfolio management skills
• Possess effective communication and interpersonal skills
• Have proven time management and organizational skills
• Have a solid understanding of compliance and risk management principles
• Have knowledge of marketing and business development
• Collaborative teamwork and adaptability

We offer

We offer:

• Dedicated support and guidance from experienced senior relationship managers who will coach, mentor, and guide you along the way
• Exclusive networking opportunities to connect with key stakeholders and industry experts and expand your professional network
• Regular performance feedback to help you grow, improve, and celebrate your achievements

What you will achieve

Through our program, you will:

• Gain a deep understanding of wealth management and customer relationship management

Required qualifications

• 3–5 years of relevant experience, preferably in asset management, investment advisory, or a support role within a private banking frontline team
• Proficiency in English and Chinese (spoken and written); additional languages as required by specific market needs
• Relevant regulatory licenses issued by the MAS
• Client Advisor Competency Standards (CACS) certification preferred