BANK-now - Customer Service Representative for Auto Financing, 80–100%

Tasks

• Responsible for ensuring an optimal onboarding process for sales partners with regard to the entire vehicle financing process
• Participation in day-to-day operations and assuming responsibility for cases, clients, and sales partners, as well as contract development
• Primary technical contact person for technical questions, serving in an advisory capacity in at least two national languages
• Conducting and leading meetings with sales partners and customers, providing expert and solution-oriented advice

Requirements

• You speak German and French (knowledge of Italian or any other language is a plus)
• Completion of a three-year business apprenticeship
• An additional three years of experience as a sales consultant handling all aspects of vehicle financing
• Knowledge of the financial sector and day-to-day banking operations
• Confident and independent communication with sales partners and customers
• Working with Different Systems and Their Associated Products
• Working in a motivated team, active collaboration, and mutual support
• Basic Business Training
• CASA training is an advantage
• Industry-specific qualifications are a plus