BAU TESCO Bank Mobile III - VP of Product Partnerships

Tasks

• Customer Discussions with Mobile Retel: Gaining an understanding of what motivates our customers to continue their journey with voice services and why the voice channel remains important.
• Managing the Product Roadmap: From ideation and prototyping to partnering on our latest version, leveraging the agility of the mobile app.
• Barclays Mobile Customer & Payment Journey: Helping to close the gap with competitors to attract more customers and make our new product a true game-changer.
• Customer-Driven Transformations: Collaborating with stakeholders, IT, and customer-centric companies on strategy development, agile practices, and implementation. Our team is a central pillar in the development and evolution of an app that leads the way for millions of customers worldwide.
• Product Owner Performance Framework: Regularly focus on prioritizing customer feedback and value mapping, and scaling down to a smaller scope when necessary.
• Understanding the mobile market: Opportunities for identifying, understanding, and predicting the product roadmap, and supporting stakeholder and user data.

Requirements

• Preferred – Experience in digital product management: We are looking for an experienced leader with an outstanding track record in implementing and scaling digital product concepts.
• Desirable – Knowledge of banking and the digital sector: General understanding of what some of our clients do online every day to embark on their digital journey. Continuous learning about the entire financial industry, including FCA requirements and the evolving regulatory environment.
• Preferred – Experience in the financial services sector: This will enable you to better understand our customers and communicate more effectively. If you have been a customer yourself, your own banking journey will help you bring diverse perspectives to our Digital Value Stream (DVS).
• Agile experience—project management, collaboration, customer definition, product ownership, and the ability to influence, inspire, and motivate customers.