Job offer

Customer Service Center Consultant with a Focus on Sales (m/f/d)

As a consultant in the Customer Service Center with a focus on sales, you will provide customer-oriented advice on banking products and assist with process optimization and the rollout of digital banking. The position requires in-depth product knowledge as well as strong communication and problem-solving skills.

Abroad

Raiffeisen Switzerland

60-100%

Tasks

Significant involvement in projects and client relationships
Customer-focused advice on banking products, numbers, symbols, and other items
Stakeholder assessments and documentation in the context of client consultations, services, and service provider or supplier terms and conditions
Taking the initiative to implement strategic projects

Requirements

In-depth knowledge of the product portfolio and customer requirements
Quality of Customer Service
Ability to Provide Guidance
Communication skills
Problem-Solving Skills

Original job description

Job details

Found on:

August 28, 2026

Employer:

Raiffeisen Switzerland

job percentage:

60-100%

Place of work:

Abroad

Place found on:

https://jobs.raiffeisen.ch/offene-stellen/berater-kunden-service-center-mit-fokus-vertrieb-w-m-d/e162ca01-536d-4520-a0c0-a6c24286d80e

About the employer:

The Raiffeisen Group is a Swiss cooperative association.

It comprises over 200 independent Raiffeisen banks.

These offer financial services for private and corporate customers.

The range includes accounts, loans, insurance and investment products.

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