Job offer
Customer Service Center Consultant (m/f/d) 40%
Raiffeisenbank is looking for a customer service representative for its Customer Service Center (40% position) who is customer-focused and has experience in the contact center industry. The position offers flexible hours, modern equipment, and attractive incentives in a friendly, family-like environment.
Tasks
As a first-line point of contact, the Customer Service Center supports Raiffeisen banks and businesses within the cooperative and foundation-owned sectors in addressing technical and administrative issues.What are you bringing with you?
- Basic business training or experience in the financial sector
- Experience in the contact center sector (inbound and outbound)
- A knack for sales and/or a strong customer-service orientation
- Commitment and the determination to uphold these goals in order to achieve success together
- Excellent written and spoken German
We offer
- Flexible working models
- Family environment
- Diversity and equal opportunities
- Collective profit-sharing instead of individual bonuses
- Personal and professional development
- Varied work
- Modern work equipment
- Attractive incentives
- Work environment (including the option to work from home)
Working conditions
- Flexible working hours for the flexible allocation of internal resources
- Flexible working hours, primarily in the morning, with flexible shifts between 8:30 a.m. and 11:30 a.m. and 1:30 p.m. and 4:30 p.m.
- Orientation period: During the first two months, working full-time
Job details
Training opportunities powered by skillaware.