Job offer
Customer Service Center Consultant (f/m/d)
The position of Customer Service Center Consultant (f/m/d) at Raiffeisen offers the opportunity to process customer inquiries and carry out sales activities in a varied working environment. The position offers interesting development opportunities and flexible working models.
Job description
About the job
- Customer Service Center Consultant (f/m/d)
- Workload: 40-60%
- Place of work: Lucerne-Littau / Zurich
Tasks
- Answering customer queries by telephone and in writing
- Targeted and campaign-oriented sales activities for banking products by telephone
- Employee exchange for the technology used
- Further development of our division
- Working hours: Monday and Thursday full-time, Friday half-day if possible. Training: During the first two months in a 100% workload
Requirements
- Basic commercial training, experience in customer service an advantage
- Initial experience in the contact center area is an advantage
- Strong customer and service orientation
- Passion and the conviction to contribute your own strengths in order to achieve more success together
- Excellent written and spoken German
We offer
- Interesting activities in a fast-paced and varied working environment
- Modern workplaces
- Working model with home office option
- Flexible working models
- Meaningful and varied work
- Responsible corporate culture
- Promotion of personal and professional development
- Family environment in a banking group
- Equal opportunities and diversity
Job details
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