Customer Service Center Consultant (f/m/d)

Job description

Tasks

• Service-oriented support and advice for private customers of the Raiffeisen Group by telephone
• Targeted and campaign-oriented sales activities for banking products by telephone
• Accounting for the further development of the organization

Working conditions

• Working hours depending on the month and Fridays 8h each (from 09-12 & 14-17 o'clock) are given
• Induction: During the first few months in a 100% workload

Requirements

• Basic commercial training, experience in the financial sector an advantage
• Initial experience in the contact center area is an advantage
• Strong customer and service orientation
• Leadership and the conviction to use your strengths to achieve common goals
• Excellent written and spoken German

We offer

• We give room for initiative
• We promote personal and professional development
• We maintain a family environment in a banking group
• We stand for equal opportunities and diversity
• We offer flexible working models
• We do meaningful and varied work
• We live a responsible corporate culture