Job offer
Consultant customer zone (a)
The position of Customer Zone Advisor (a) at Aargauische Kantonalbank (AKB) involves representing the company, supporting customers at the customer desk and selling new products. The position is a job-sharing position and requires a completed basic business education and a good command of English.
Job description: Advisor customer zone (a)
Tasks
- You represent AKB and welcome customers in the vestibule of the Customer Desk
- You prevent the processing of customer service at the customer desk (deposits/withdrawals, changes) by processing service requests (CHF and Swiss franc exchange) and distributing them to the responsible employees and internal clients.
- With AKB's existing customers, you are the best face for selling new products and news as well as looking after the team customers.
- You maintain customer contact under the guiding principle of understanding the solutions offered.
- You need to recognize the potential of customers and pass them on to the relevant departments.
- You ensure that the CUSTOMER vending machine is always sufficiently stocked and working properly.
- You are looking to support the internal contact persons in the area of conceptual work and the branch manager in their administrative activities.
Requirements
- You have completed basic training in business administration
- You have further knowledge of the products and services in the basic services segment.
- For you, an English day means having a lively personal exchange with our customers on site in Spreitenbach.
- Teamwork and a supervisor are just as important to you as working independently.
We offer
- Competitive total remuneration
- Further education contributions
- Discounts on bank transactions and Reka money
- Free SBB Half-Fare travelcard
Job details
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