Customer Service Representative (a)

What you can expect

• You will represent AKB in the Emmental region and welcome our clients at the consultation office.
• You enjoy advising new and existing customers on our basic services and referring them to the appropriate departments.
• The customer service counter also gives you the opportunity to work at the Learning Desk, where you’ll promote our wide range of digital channels and assist our customers with using them.
• You are qualified to handle customer service at the cash desk (deposits, withdrawals, and change), including processing cashless transactions and preparing the ATMs.

What you bring with you

• This feature is ideal for those eager to learn.
• You are interested in the products and services we offer, and you can explain them and provide detailed advice to customers in person.
• You have already taken your first step into the working world by completing your basic training.
• You can further expand your existing knowledge of the products and services in the basic detail segment.
• For you, a successful day means having the chance to engage in a few positive interactions with our customers here in Muri.
• Teamwork is just as important to you as working independently.

Total remuneration and fringe benefits

• Competitive total remuneration
• Further education contributions
• Discounts on banking services and rehabilitation benefits
• Free SBB Half-Fare travelcard