Customer Desk Advisor

Job description: Customer Desk Advisor

What you can expect

• You will oversee the digital banking portal between customer experiences and be responsible for clearly defined services and the collection of required requests.
• You focus on efficient customer contact and complement your professional and qualitative administration.
• The customer advice desk gives you the opportunity to develop professionally and personally.

What you bring with you

• Industry experience in customer service or basic commercial training in another industry with initial experience in customer service.
• You are empathetic, committed and appreciative.
• You are able to work on key agendas, look for suitable solutions and implement them in an advisory capacity.
• You are a team player who acts independently and entrepreneurially and are willing to continue your education on your own initiative.
• Continuous further training is a matter of course for you.
• You have a good command of written and spoken German.

Total remuneration and fringe benefits

• Competitive total remuneration
• Further education contributions
• Remuneration on bank transactions and Reka money
• Free SBB Half-Fare travelcard