Customer Service Representative

What you can expect

• You will represent AKB at the front desk and during our customer days, and interact with our customers in person.
• You enjoy advising and referring both new and existing customers regarding our basic services.
• Customer interaction also plays a major role at the Learning Desk, where you manage our various digital channels and assist our customer service team with updates.
• You will be responsible for handling customer service at the cash desk (deposits, withdrawals, and change), processing cashless transactions, and managing cash reserves and ATMs.
• You are able to identify the potential of your clients and guide them through the necessary steps.

What you bring with you

• This function is suitable for those who are eager to learn.
• You have either completed vocational training as a business administrator or another relevant vocational program, or you have completed a corresponding basic training program.
• You have already further expanded your existing knowledge of the products and services covered in the Basic Services course.
• For you, a successful day means having the opportunity to engage in your first meaningful personal interactions with our customers on-site in Muri.
• Teamwork is just as important to you as working independently.

Total remuneration and fringe benefits

• Competitive total remuneration
• Continuing Education Opportunities
• Discounts on bank transactions and Reka money
• Free SBB Half-Fare travelcard