Job offer

Customer Service Representative (o)

AKB is looking for a personal and investment advisor who will provide long-term support to clients while also driving sales strategies, digitalization, and new business areas.

What you can expect

  • You will represent AKB as a personal and investment advisor and be part of our team at the location of your choice.
  • You will manage customer consultations and ongoing customer interactions, transforming dissatisfied customers into loyal customers.
  • For the development and optimization of new products tailored to customer specifications, including the implementation of innovations, product innovations, sales partnerships, etc., as well as sales and marketing activities.
  • You are responsible for building strategic partnerships focused on long-term collaboration and mutual benefit.
  • You'll drive digital transformation in sales and implement innovative tools and processes.
  • You will develop and implement new sales strategies and concepts.
  • You will assist in the development and implementation of sales plans and performance agreements.
  • You monitor market conditions and identify new business opportunities.
  • You will ensure that sales targets are met and revenue is increased.
  • You oversee the sales strategy and analyze the sales figures.
  • You will prepare sales reports and presentations.
  • You will coordinate collaboration with other departments.

What you bring with you

  • You have completed training as an investment advisor and, with the sales...
  • You are a dedicated individual with a high degree of personal responsibility and an entrepreneurial mindset.
  • You can handle a lot of pressure, and mistakes...
  • You're resilient and have the ability to...
  • You are empathetic, a good communicator, and have strong interpersonal skills...
  • You're analytical and...
  • You are...
  • You have...

Total Compensation and Fringe Benefits

  • Competitive Total Compensation
  • Continuing Education Allowance
  • Discounts on banking products and account openings
  • Free health+ subscription from SBB

Job details

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