Credit Operations Analyst

About this position

Joining us means becoming part of a team that provides tailored solutions to drive the local economy forward. As a Business Analyst in the Credit division, you will play a key role as a liaison between the business units, IT, and external partners.

What can you expect?

* Ensuring the proper integration and management of the day-to-day operations of applications, systems, and software solutions in the bank’s credit division. * Analyzing and validating business requirements and translating them into functional specifications for external vendors. * Serving as the point of contact for user support and assistance for internal and external stakeholders. * Actively participating in or leading and managing technical projects within the administrative division; ensuring a comprehensive understanding of the application landscape. * Planning, coordinating, and managing releases and technical patches within the administrative division, including test planning, validation of deliverables and rollouts, and conducting integration and regression tests. * Promoting a culture of continuous improvement by identifying technical, functional, and structural weaknesses, developing optimization proposals, and implementing best practices—including automation where appropriate. * Managing business and technical incidents in collaboration with internal and external stakeholders; assisting in the analysis and resolution of issues; and developing sustainable improvement measures. * Managing parameter settings, business processes, business rules, administrative rules, as well as roles and permissions for accessing the banking applications within the administrative domain. * Maintaining clear technical and business documentation for the relevant banking applications, particularly with regard to parameter settings, business processes, business rules, operating procedures, and technical dependencies. * Collaborating on technology and innovation monitoring, anticipating developments, and supporting the further development of banking applications in cooperation with external providers. * Collaborating on internal and external audits by providing the necessary documentation, explanations, and operational support.

What do you bring with you?

* Higher education (university, university of applied sciences, ETH, or equivalent) in finance, banking, computer science, information systems, or a related field. * Several years of verifiable professional experience in a comparable role as a business analyst or operational analyst in the banking sector or at a provider of banking or financial software. * Strong knowledge of the lending business (e.g., mortgage loans, corporate loans, bank guarantees, and sureties, etc.) as well as related areas (front-, middle-, and back-office lending and bank accounting). * Strong knowledge of technologies used in Swiss banking applications, particularly Finnova AG, RSN Risk Solution Network AG, and Wuest Partner AG. * Experience in defining and implementing technical specifications, process modeling, and project implementation. * Ability to communicate with various stakeholders from business units, IT, and external vendors. * Analytical thinking, attention to detail, a service-oriented mindset, and a strong focus on finding solutions. * Fluency in French or a good command of German (at least B2 level).

We offer you

* A supportive and stimulating work environment; your contributions make a difference, with quick decision-making processes * An employer that embraces the concept of "solidarity