Branch Business Manager

About the job

The Branch Business Manager position supports the Singapore Branch Management Office in all aspects of location management and branch operations.

Tasks and responsibilities

The main duties and responsibilities include:

• Independent risk advisor to branch management who assesses risk issues and clearly presents risks to facilitate decision-making
• Support in establishing, operating, and maintaining an effective risk management framework for the branch in close collaboration with various stakeholders
• Supporting branch management in branch-wide projects and initiatives that promote a positive risk culture and an improved control system
• Serve as the primary point of contact for front-office matters, including impact assessments, communication management, and operational aspects
• Collaborate with other branch units to resolve issues affecting the front office, including customer complaints and procedural inefficiencies
• Promoting a positive risk culture and awareness throughout the branch, including conducting training sessions
• Support in achieving business growth targets while taking into account regulatory requirements, the risk profile, and operational resilience

Regulatory responsibilities and risk management

The position also involves regulatory responsibilities and risk management, including:

• Demonstrating appropriate values and behaviors, including honesty, integrity, diligence, and fairness

Requirements

The requirements for this position include:

• A dedicated and motivated individual who wants to drive positive change within the company
• Strong organizational skills and the ability to handle multiple tasks at once
• Solution-oriented, taking into account business value and risk mitigation
• Strong skills in stakeholder management and communication
• Excellent interpersonal skills and the ability to work well with others
• Strong empathy for people and all cultural backgrounds

Professional and technical requirements

The professional and technical requirements include:

• University degree or equivalent education in banking and/or finance
• More than 5 years of relevant professional experience in the financial industry, preferably in private banking, risk management, compliance, or internal audit
• Ability to organize content and present ideas and recommendations in a clear and structured manner
• Extensive knowledge of the private banking business and regulatory requirements in Singapore
• Strong analytical and problem-solving skills
• Strong negotiation skills and ability to integrate different positions into actionable tasks or actions