Business Analyst - Client Lifecycle Management

Job description

Business Analyst - Client Lifecycle Management

Tasks

• Analysis of the needs and problems of the company or business unit
• Defining and documenting new business processes or systems
• Integration of business processes and requirements into technical solutions (taking into account time and budget constraints) in order to achieve the goals of the Scrum team
• Consultation with (higher-level) business partners to understand structures, the company's business and operating model, and applicable regulatory requirements
• Validation of business requirements fulfillment by developing test cases, test procedures, and user tests
• Ensuring appropriate involvement of relevant business partners throughout the project lifecycle

Regulatory responsibilities and/or risk management

• Demonstrate appropriate values and behaviors, including but not limited to standards of honesty and integrity, care and diligence, fair treatment (fair treatment of clients), management of conflicts of interest, competence and continuous development, appropriate risk management and compliance with applicable laws and regulations

Requirements

Personal and social skills

• Curious and action-oriented attitude with a strong willingness to learn
• Ability to work independently and collaboratively as part of an international team
• Strong cooperative attitude with the ability to influence and negotiate
• Emotional intelligence, with strong empathy and trust-building skills
• Solution-oriented and able to build strong relationships with stakeholders

Professional and technical skills

• At least a bachelor's degree or equivalent
• Proven experience as a business analyst in software delivery projects
• Strong understanding of agile methods (e.g., SAFe) and experience working with IT in a Scrum setup
• Familiarity with Jira or similar agile project management tools
• Good understanding of business processes, process design and process reengineering
• Strong stakeholder management skills
• Strong understanding of technology and systems and their capabilities
• Ability to absorb and process large amounts of information
• decision-making
• Ability to think pragmatically and promote the implementation of concepts. Analyze, prioritize, solve problems, and make decisions in difficult times.
• Experience working in a global environment with distributed teams

We offer

No specific benefits or offers mentioned.

Rank

Associate Director