Business Analyst Microsoft 365 (m/f/x)

mission

The Microsoft 365 Business Analyst will be dedicated to all Microsoft 365 SaaS Workplace & Ways of Working solutions for employees. He/she will be a key player between the Product Owner and the Solutions Manager.

Tasks

The main tasks are:

• Identify, collect, analyze business needs and prioritize them with the Product Owner
• Contribute to identifying solutions and necessary configurations
• Pilot integration tests for validation by defining acceptance criteria, drafting test plans, and coordinating the resolution of anomalies.
• Support users through the changes brought about in collaboration with the dedicated teams.
• Contribute to the governance of deployed solutions/features

Profile

The ideal candidate has:

• A higher education degree in computer science
• Strong technical and functional expertise in Microsoft 365 solutions
• Minimum of five years' experience with Microsoft 365 technologies
• Strong analytical skills
• Excellent command of agile methodologies, ITIL processes, modeling methods
• A keen sense of interpersonal skills
• Writing skills
• Sensitivity to change management and, in particular, to the ProscI (ADKAR) methodology
• Perfect command of French: spoken and written, and command of English: minimum level B2