Job offer
Business Analyst - Retail & Other Products
ING is seeking an experienced business analyst for its Retail Banking division in Makati City who can translate business requirements into practical solutions and support global stakeholders in change initiatives. The role requires in-depth knowledge of banking processes and data analysis using SQL, as well as experience in conducting impact assessments and creating functional designs.
Role Summary
As a Business Analyst in the Financial Accounting division, you will work at the intersection of finance, banking operations, business processes, and technology. You will help ensure that new business initiatives and regulatory
Responsibilities
- Serve as the primary finance contact for large-scale change initiatives.
- Coordinate activities across squads, tribes, and programs.
- Support feedback management by breaking down epics into features and user stories.
- Conduct impact assessments, process analyses, and data analyses.
- Translate business requirements into financial and user requirements.
- Provide customer insights, troubleshoot issues, and help find solutions to ensure optimal customer experiences.
Requirements
- A strong understanding of retail banking products and related banking processes.
- Knowledge of how retail banking products relate to functions such as treasury and transaction services.
- Experience conducting impact assessments and creating functional designs.
- Experience with banking systems, including functional, usability, and integration testing.
- Working knowledge of SQL and data analysis techniques.
- Strong analytical and problem-solving skills.
- A good understanding of the company's digital landscape.
- Experience as a Business Analyst.
- Skills in collaboration and customer support.
- English proficiency at the C1 level.
Job details
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