Job offer

Business Engineer for CRM Solutions (m/f/d)

Zürcher Kantonalbank is seeking an experienced Business Engineer (80–100%) to further develop its CRM solutions and sales platform in a DevOps environment. The position requires at least five years of experience in business engineering, ideally with a focus on CRM, as well as a degree in computer science or business informatics.

Your tasks

  • Features and Stores, together with the Product Owner and the Agile Team
  • Creating feature documentation and specifications, as well as the necessary tests, as part of the Agile delivery process
  • Participation, as specified in the scope of work, in the further development of the sales platform
  • Support in the design and development of the sales platform, with a focus on channels and applications. In doing so, you’ll simplify the day-to-day work of our sales staff—both in sales and in the customer segment—while always keeping user and customer support at the forefront.
  • As part of the "Innovation" DevOps team, you'll help drive the further development of CRM software as a SaaS solution
  • Are you dedicated, versatile, and do you enjoy working in an environment where you can take complex challenges to the next level with creativity and structure?

Your profile

  • A bachelor's or master's degree from a university or university of applied sciences in computer science, business informatics, or a comparable field
  • At least 5 years of experience as a business engineer—ideally in the CRM field
  • A strong technical understanding, as well as excellent analytical and business skills, combined with a strong affinity for IT
  • Experience in agile projects, ideally with certification in business engineering (e.g., IREB)
  • Knowledge of BSI CRM and artificial intelligence is a plus, but not a requirement
  • Enjoyment of working in interdisciplinary teams and achieving goals together
  • The ability to work independently and to take on and drive tasks forward on one's own initiative and reliably
  • Excellent written and spoken German; knowledge of English is a plus

Our offer

  • A motivated DevOps team with a strong sense of camaraderie that’s looking forward to working with you
  • Diverse and varied responsibilities with many points of contact in sales and IT
  • Diverse opportunities to develop personally and professionally
  • Modern workplace in District 5 with excellent public transportation access (train station)
  • You can organize your work flexibly in consultation with your team (remote work, flexible hours)
  • We offer a collaborative and respectful work environment where everyone is treated as an equal, with the opportunity to actively help shape the future.
  • A comprehensive total compensation package that, in addition to an attractive base salary and a 13th month's salary, offers active benefits and pay grades—from A for retirement planning to Z for Bonus Pass

Job details

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