Job offer

Business Engineer Microsoft Dynamics CRM (m/f/d)

Zurich Cantonal Bank is looking for a Business Engineer Microsoft Dynamics CRM (m/f/d) for its DevOps team who has experience in CRM and agile projects and will focus on data structure, customer engagement, and sales processes. The successful candidate will be part of a motivated team and will enjoy a self-determined working style with a high degree of personal responsibility and a supportive team culture.

Tasks

The Portfolio & Solution Delivery Sales Platform division is responsible for portfolio management and the implementation and operation of sales applications. As a Microsoft Dynamics CRM Business Engineer, you will support interaction between sales staff and our customers via digital channels and applications. Your tasks will include:
  • Close interdisciplinary collaboration with product managers and product owners
  • Testing stories and features
  • Creating user documentation and sharing responsibility for our releases
  • Planning work for the next PI (Product Increment) with the Product Owner and as part of the Agile Team

Requirements

For this position, we are looking for a person with:
  • Completed degree (university or university of applied sciences), e.g., in business informatics, computer science, banking & finance
  • At least 5 years of experience as a business engineer or in similar roles, ideally in the CRM sector in banking, with the Microsoft Dynamics CRM product or with MS Dynamics Going Cloud projects.
  • Sound methodological skills in the field of business analysis, high IT affinity, and experience in agile projects (SAFe)
  • Open-minded/team player with a positive attitude and structured approach to work
  • Critical mind, a winning manner with assertiveness
  • Strong communication, presentation, and negotiation skills in German

We offer

Our offer includes:
  • Part of a motivated DevOps team that is passionate about what it does and has fun working together
  • Self-determined working style with a high degree of personal responsibility and the opportunity to experience the further development of our business unit and sales in a dynamic environment with a "you" culture
  • A centrally located workplace in the lively 5th district with excellent transport links and the opportunity to organize your work flexibly.
  • An employer that takes care of its employees and invests in them
  • Comprehensive total package offering an attractive base salary and variable compensation, as well as many benefits and perks—from retirement plans to ZVV bonus passes.

Job details

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