Business Manager

Tasks

• Contributing to the strengthening of team spirit and the promotion of a collaborative work environment
• Will provide the most valuable coaching to global and regional clients and lead this function within the bank
• Business Support for UFS and SWO, UFS for Private Clients, and the UFS Relationship Team
• Establishing perfect local service and communication standards, as well as structures with clearly defined responsibilities
• Close collaboration with internal clients (e.g., Private Banking Relationship Managers, Compliance, Legal) and preparation of reports (e.g., monthly reports, ad hoc reports)
• Business support for all regional customer activities, bringing together relevant stakeholders, facilitating discussions, and preparing coordination documents
• Support for client system applications related to Singaporean corporate structures, governance, regulation, oversight, reporting requirements, and other client-related matters such as permits
• Support and maintain effective relationships with various stakeholders and institutions, including external partners and suppliers, to ensure the seamless execution of business operations
• Supporting the timely implementation and providing a detailed overview of operational risk within business processes and related matters
• Monitoring and support to improve back-office efficiency, standardize processes, and enhance organizational structure
• Participation in local operational reviews and external audits; support for external audits and local regulatory matters
• Budget and Forecast Tracking: Analysis of the PBJM’s Management Fee and Internal Financial Dashboard, and Recommended Actions
• Support for operations management, team supervision, and administration. This includes overseeing the day-to-day operations of the UOL: contract negotiations, requests for proposals and bids, managing supplier relationships, and reporting on work progress
• Support and manage customer onboarding and offboarding to ensure that all onboarding requirements are met and documented
• Maintaining and updating business management policies and procedures. This includes creating and maintaining documentation related to onboarding, compliance, and other business management processes
• Collaborate with internal stakeholders such as Legal, Compliance, and Risk Management to ensure that business management activities comply with the bank's regulatory and internal requirements

Position and Reporting Line

• The Business Manager is a member of the Business Management (Jinka & Middle East) team within the Global Private & Holdings (OPM) organization.
• The Business Manager reports to the Head of Business Management (Jinka & Middle East)

Job Details

• Job Title: Business Manager
• Salary: $5,000 - $8,000 (estimated)
• Employment Type: Full-time
• Location: Singapore
• Practice Area: Middle East (Global Private & Holdings)