Business Systems Analyst

Tasks and responsibilities

• Completing project assignments, including research, analysis, design, coding, testing, debugging, and system implementation.
• Timely delivery of assignments in compliance with operational, functional, and performance-related requirements.
• Engage with business users to gather, validate, and document business requirements through formal and informal meetings.
• Translation of business requirements into functional requirements, technical specifications, test plans, and training materials.
• Formulation and definition of the system scope and objectives, including procedures for solving complex business and technical problems, taking into account capacity and system constraints.
• Asking probing questions to fully understand business needs, scope, complexity, and effort estimates.
• Organizing and facilitating review meetings with business sponsors, stakeholders, IT development teams, suppliers, and partners.
• Support with project analysis, work planning, progress tracking, and adjusting commitments.
• Contribution to requirements documentation in accordance with the CIO methodology.
• Development and support of data-driven business processes, including design, implementation, termination, and follow-up actions.
• Executing test cases and documenting issues.
• Participate in system integration tests and support production operations.
• Identifying production errors reported by business stakeholders, assessing the root cause and proposed solutions, and ensuring that the issue is resolved.
• Support the change management and release process by documenting issues in a timely manner and communicating with all stakeholders.
• Ensuring product performance and quality through structured documentation of tests and requirements using structured documentation processes.
• Providing best-practice advice and guidance to stakeholders on software applications, data, and cybersecurity.

Qualifications

• Bachelor's degree in computer science or a related field and experience in related management, product, technology, and information disciplines, or equivalent experience, or proven experience.
• At least 2 years of experience in project implementation.
• At least 3 years of experience supporting core banking solutions, including third-party software packages.
• Experience with the implementation, support, and development of data warehouse platforms.
• Strong knowledge of SDLC practices.
• Proven application development methodologies.
• Experience writing unit and system tests.
• An understanding of complex object technologies and the ability to work independently in a highly dynamic environment.
• An understanding of what it takes to successfully fulfill obligations.
• Fluency in English is required; knowledge of Portuguese is preferred.

Technical Skills and Experience

• Experience with SQL Server, SQL Server Integration Services (SSIS), and SQL Server Reporting Services (SSRS).
• Experience in application troubleshooting and production support for Windows Server, WebSphere Application Server, and WebSphere MQ.
• Knowledge of web application architectures, including HTTP servers, WebSphere Application Server, SQL database servers, ODBC, and TCP/IP.
• Experience in production support using batch scheduling tools and application monitoring solutions.
• Experience in maintaining data warehouse environments.