Job offer
Case Manager (m/f/d)
Vaudoise is looking for a Case Manager (m/f/d) for the Bern/Olten/Aargau region to advise and support people who have been seriously injured and customers in the context of accident insurance. The position involves coordinating complex insurance claims and working with external partners.
Job description
Case Manager (m/f/d) - 80-100% Bern/Olten/Aargau regionTasks
- Visiting, advising, and supporting seriously injured persons and clients within the framework of accident insurance under the UVG (Federal Law on Accident Insurance)
- Coordination of complex insurance claims requiring support for the professional and social reintegration of the injured person
- Conducting on-site meetings and clarifications with insured persons and customers
- Proactive contact with the various parties involved (insured person, employer, doctors, IV, etc.) and coordination of measures with the aim of achieving a win-win situation for all parties involved.
- Cooperation with external partners in the context of reintegration measures
- Negotiations with lawyers, companies, insured persons, and/or insurers
- Visits in connection with pension reviews and general UVG clarifications
Requirements
- Several years of professional experience in the field of accident insurance or proven professional experience in the field of personal or social insurance
- Completed training as a lawyer and/or federal certificate in insurance with broad legal knowledge
- CAS in Case Management from Vortal
- German as mother tongue, second national language would be an advantage
- Proficiency in common computer tools (MS Office)
Profile
- Open, solution- and customer-oriented, organized, flexible, and people-oriented personality
- Negotiation and communication skills
What we offer
- A healthy working environment in a mutual company with the "Best Employer" label
- A wide range of social benefits, including flexible working arrangements and numerous employee discounts
- Working in a dynamic, proactive, and multidisciplinary team
- Human values that focus on employee well-being
Job details