CDS Business Support & Development Manager, Full-Time (f/m/d)

Tasks

• Responsibility for managing day-to-day operational and administrative tasks in close collaboration with the account opening and modification team
• Assistance with daily inquiries and maintenance of internal guidelines
• Support for internal requests through the implementation of new forms in the CRM/CLM system and the definition of the associate process
• Implementation of LEI Processes
• Collaboration with Legal & Compliance and Other Functional Departments
• Consultations with Legal & Compliance and other departments

Requirements

• Banking apprenticeship and/or college degree
• At least 3 years of professional experience in the field of customer documentation
• Knowledge of banking regulatory requirements in the area of due diligence (CDD)
• Experience working with customer database systems such as CRM, CLM, and Know Your Client (KYC) tools
• Experience at a financial institution and a thorough understanding of banking practices
• Strong analytical and problem-solving skills, with an eye for detail and a structured approach to thinking
• Excellent written and verbal communication skills (English and German, with the ability to interact with customers in one of these languages)
• A proactive, solution-oriented approach with a strong willingness to learn and contribute in a dynamic and evolving work environment
• Ability to manage competing priorities under pressure, collaborate as part of a team, and adapt quickly to a dynamic, fast-paced environment
• Proficiency in MS Office applications; knowledge of Excel and PowerPoint