Change Delivery Manager/ Scrum Master

Job description: Change Delivery Manager/ Scrum Master

Tasks

• Coach teams and stakeholders in agile principles and best practices to drive continuous improvement.
• Responsibility for the development of existing and future business analysts.
• Support teams to be self-organizing and cross-functional.
• Identify and address blockages and dependencies across teams.
• Work closely with operational managers to refine, prioritize and align backlogs with business objectives.
• Monitor and report on team performance by using data-driven insights to drive improvements.
• Improve the use of Azure DevOps across operations to establish more efficient ways of working.
• Create and monitor Azure DevOps and Power BI dashboards for future metrics.
• Support project managers and operational managers in capacity planning.

Requirements

Essential requirements:

• Previous experience working with cybersecurity teams or in a highly secure/regulated sector (e.g. finance, government, defense).
• Proven ability to manage cross-team dependencies and align delivery to strategic priorities.
• Familiarity with tools such as Jira, Confluence, Azure DevOps or similar.
• Excellent facilitation, communication and conflict resolution skills.

We offer

• A flexible and collaborative work culture in an organization where financial strength and stability are assets that encourage us to explore new ideas.
• Movement within the organization is encouraged, high-ranking managers are accessible.
• Proud to work for a company that is committed to supporting the communities we serve.
• A working environment with a greater purpose.

Further information

• Northern Trust is committed to working with people with disabilities and making reasonable accommodations.
• Northern Trust values an inclusive working environment and understands that flexibility means different things to different people.