Change Manager Coordinateur/trice Senior (h/f/x)

Job description

Tasks

• Pilots the strategy of change management
• Define the change approach and a common methodology for the organization in collaboration with the change manager community and project teams
• Create and deploy the consolidated change management plan and ensure its further development
• Document and evaluate the accompanying measures for the change (change story - why, what, how) in collaboration with the change managers
• Ensure the identification of specific support needs for the different departments (diagnosis/impact analysis and roadmap tracking) for all projects impacting the business units
• Develop and deploy communication goals in collaboration with the communication teams
• Create and coordinate communication content (e.g. presentations, intranet articles, newsletters) about the change in collaboration with the communication teams
• Create indicators for monitoring and results (KPI) to measure and adjust the effectiveness of the change measures

Further tasks

• Structure and deploy a strategy for skills training and development
• Identify the training and development needs associated with changes in tasks, processes or system usage
• Coordinate the training and development strategy and its implementation in collaboration with the specialist departments and the training team
• Organize the conception of training and further education measures of the blended learning type (e-learning, attendance, tutorials, coaching)

Monitoring, coordination and animation of the change manager community

• Inspire, lead and energize the change manager community to ensure collaborative momentum and alignment on strategic priorities
• Ensure the initial stages of change management in close coordination with internal stakeholders (specialist departments, IT, HR, etc.)
• Ensure the maintenance, enrichment and competence enhancement of change managers through coaching, training and further education measures, exchange of experience and lessons learned

Requirements

• More than 10 years of experience as a change manager, including supporting a change manager community
• Proven experience in defining change management strategies for complex transformation projects
• Perfect knowledge of change management methodologies (Prosci, Kotter, etc.)
• Proven experience in multi-channel communication and moderation - communication plans, user stories, storytelling
• Solid skills in multi-channel communication and moderation
• Ability to design training and further education measures of the blended learning type (attendance, tutorials, coaching)
• Project management skills required
• Conception and implementation of accompanying strategies - planning, measurable goals, risk management, retrospectives, scorecards, operational development
• Experience in the management of monitoring indicators, scorecards, KPIs
• University degree at Master's level (or equivalent), ideally in management, human resources or a related field
• 3-5 years of experience in the insurance sector
• Languages: French fluent - English B2 minimum - German B2/C1

We offer

• A working environment recognized for its human and organizational excellence ("Best Employer" label)
• Flexibility in the organization of your working hours
• A strong commitment to personal and professional development