Change Manager Coordinateur/trice Senior (h/f/x)

Job description

Tasks

• Piloting the change management strategy
• Definition of the change approach and a common methodology for the organization, in collaboration with the change manager community and the project teams
• Creating and implementing the consolidated change management roadmap and ensuring its further development
• Documentation and communication of change measures (change story - why, what, how) in collaboration with the change managers
• Ensure identification of support needs for various departments (diagnostic/impact analysis and roadmap tracking) for all projects affecting the departments
• Creation and co-animation of communication content (e.g. presentations, intranet articles, FAQs, newsletters) in collaboration with the communication teams
• Establishment of indicators and reporting (KPI) to measure the effectiveness of change measures and adaptation of measures

Structuring and implementing a strategy for training and skills development

• Identification of training needs in connection with changes in tasks, processes or the use of information systems
• Coordinating the training strategy and its implementation in collaboration with the specialist departments and the digital transformation and new forms of use team
• Conception of training formats (e-learning, classroom training, tutorials, coaching)

Monitoring, coordination and animation of the change manager community

• Inspire, lead and animate the change manager community to ensure a collaborative dynamic and alignment with strategic priorities
• Cooperative development of change management initiatives in close collaboration with internal stakeholders (specialist departments, IT, HR, etc.)
• Ensuring the further development, enrichment and competence enhancement of change managers through coaching, training, exchange of experience and lessons learned

Requirements

• More than 10 years of experience as a change manager, including leading a change manager community
• Proven experience in defining change management strategies for complex transformation projects
• In-depth knowledge of change management methodologies (Prosci, Kotter, ...)
• Proven experience in the implementation of change processes in complex contexts
• Strong communication and moderation skills - communication plans, user stories, workshops, storytelling
• Ability to design training formats (e-learning, classroom training, tutorials, coaching)
• Recognized competencies in project management
• In-depth knowledge of stakeholder support strategies and risk management practices, stakes and roadmaps
• Expertise in agile project management and operational deployment
• University degree at Master's level (or equivalent), ideally in management, human resources or related fields
• Experience in managing budgets and human resources
• Language skills: French (mother tongue), English B2 (minimum level), German B2/C1

We offer

• A working environment recognized for its human and organizational excellence ("Best Employer" label)
• Flexibility in the organization of your working hours
• A strong commitment to personal and professional development
• Cooperative values that focus on the well-being of employees