Group Leader, Personal Insurance Training & Quality [FR/DE] (m/f/x)

Tasks

• Manage, mentor, and develop a team of trainers and Training & Quality specialists
• Organize the team's activities and ensure the optimal allocation of resources based on job roles and managers
• To further develop initial and continuing education programs, including quality standards for training pathways
• Lead projects aimed at improving the learning experience and the effectiveness of training programs
• Participate in the development and revision of business guidelines and ensure the harmonization and effective dissemination of changes
• Support teams in implementing business procedures and ensure that results are applied and corrective actions are defined within the division
• To serve as a key point of contact for quality assurance: ensure compliance with quality standards and ensure that risks are identified and addressed
• Contribute to Vaudoise’s success through your leadership, your industry expertise, your experience in continuing education, your operational skills, and your ability to bring teams together

Requirements

• Higher education or equivalent experience in the field of insurance and training or professional development
• Bilingual in French and German: at least C1 level in the non-native language (required)
• Proven experience in personal insurance, ideally in training program services
• A strong interest in knowledge transfer and the development of professional skills
• Excellent analytical, organizational, and communication skills
• Active listening skills, a solutions-oriented approach, and the ability to collaborate with a diverse range of people
• Natural leadership, the ability to bring people together and foster a climate of trust
• Proficient with digital tools and interested in issues related to digitization and digital transformation

We offer

• A healthy work environment at a mutual insurance company certified as a "Good Place to Work"
• A wide range of employee benefits, flexibility in work arrangements
• Des valeurs humaines centrées sur le bien-être des collaborateurs
• Un travail au sein d'une équipe dynamique et passionnée
• A leadership position offering high visibility and a direct impact on the quality of services and skills development
• Exciting projects in a context of transformation and digitalization