Head of P&C Services (m/f/x)

Job description

Overview

* Head of P&C Services (m/f/x) - 80%-100% * Hybrid * Lausanne, Switzerland * With professional experience and leadership role

Tasks

• Provide your support and technical advice to your colleagues on cases
• Organize and coordinate your group's work: hold team meetings, bilateral meetings, organize replacement plans, etc.
• Actively participate in weekly departmental management meetings and work closely with the department head and other team leaders.
• Train your employees (10 people) and ensure that management rules are properly applied.
• Plan, organize, and monitor your team's claims processing and actively participate in improving and simplifying processing procedures.
• Independently and proactively handle some of the claims in your own client portfolio (from the outset and in close collaboration with claims adjusters and specialists)
• Maintain regular contact with partners, policyholders, and stakeholders involved in cases.

Requirements

• Federal insurance certificate or equivalent qualification
• Proven experience in the field of wealth management services
• Leadership experience demonstrating your ability to mobilize teams, create a positive work environment, and foster employee development, while making effective decisions in demanding environments
• Native French speaker with excellent written and oral communication skills
• Proficient in standard computer tools (MS Office)

We offer

• Un environnement de travail sain dans une entreprise mutualiste labellisée "Meilleur Employeur"
• Multiple social benefits, including flexibility in the organization of work and a large number of employee discounts
• De la gestion d'équipe et une prise de responsabilités
• Des valeurs humaines centrées sur le bien-être des collaborateurs