Client Account Manager - Fluent in Mandarin

Your role

Would you like to advance your career and work in a growing and challenging environment? Do you enjoy direct customer contact and working with a diverse, international, and professional clientele? Then you’ve come to the right place—our Global FIM Segment. - You will work closely with a client advisor and share responsibility for a demanding client portfolio. - You will support the client advisors in their day-to-day operations, including administrative and service-oriented tasks. - You will have telephone (and in-person) contact with clients and process specific client orders and inquiries, such as preparing account agreements, handling trust and time deposit accounts, foreign exchange transactions, payment orders, account closures, etc. - You will also serve as the point of contact for client inquiries and independently research client data and information.

Your expertise

- Completed commercial banking training - Fluent in English and Mandarin, both written and spoken - Ideally, several years of professional experience in a front-office role, as well as a good understanding of banking and financial products - Familiarity with accounting and bookkeeping procedures - A passion for customer interaction - A team player with a positive attitude - Ability to work well under pressure and a willingness to learn - A self-starter with a strong sense of ownership - Flexibility and excellent communication skills

We offer

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We're dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That's why collaboration is at the heart of everything we do. Because together, we're more than ourselves.