Job offer
Client Account Services
UBS is seeking a Client Account Manager to support Financial Intermediaries and Wealth Management Client Advisors to provide exceptional client service and assist with client queries and general banking issues. The ideal candidate will have deep banking knowledge, excellent communication skills and be flexible and team-oriented.
Job description
Your role
- Supporting our Global Financial Intermediaries (External Asset Managers) and Wealth Management Switzerland Client Advisors in delivering exceptional client service
- First point of contact for our customers who reach us via the secure messaging channel or by phone
- Assisting clients and External Asset Managers with account issues, general banking issues, various digital issues, payments and share orders on an execution basis
- Embracing change and flexibility, collaborating with colleagues and sharing knowledge
Your expertise
- In-depth knowledge of banking services, ideally in a client-facing team, combined with excellent communication skills
- Ability to understand complex problems
- Strong interest in financial products
- Strong attention to detail and risks
- Resilient team players who remain calm under pressure
- Fluent in French and/or Italian and English
We offer
- New challenges
- A supportive team
- Opportunities for growth
- Flexible working options, if possible
- An inclusive culture that brings out the best in our employees
How we hire
- We may ask you to complete one or more assessments during the application process
Support
- We are committed to disability recruitment and provide reasonable accommodations/adjustments during our recruitment process when necessary
Job details
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