Job offer
Client Account
UBS is looking for a Client Account Manager to support clients and help advisors deliver exceptional client service and experience. The role involves taking end-to-end responsibility for client tasks and processes within Global Wealth Management.
Job description
Your role
They support our customers and help our consultants to provide exceptional customer care and experience.
- Supporting our clients and assisting our consultants in delivering exceptional customer care and experience
- Entry point for a wide range of customer inquiries on topics such as general banking services, accounts, execution of share orders, payments, various digital topics, etc.
- Taking responsibility for customer service tasks and processes by telephone and in writing
Your team
You will work in the GWM FSO Client Services Wealth Management International team, which is part of the Global Wealth Management Front Support Office (FSO).
Your expertise
- In-depth knowledge of banking services
- Experience in the financial services sector, ideally in a customer-oriented team, combined with excellent communication skills
- Ability to understand complex problems
- Strong interest in financial products
- Strong attention to detail and risks
- Resilient team member who remains calm under pressure
- fluent in spoken and written Spanish
We offer
At UBS, we know that it is our people, with their diverse skills, experience and backgrounds, who drive our continued success.
- New challenges
- a supportive team
- Opportunities for growth
- Flexible working options, if possible
- an inclusive culture that brings out the best in our employees
Job details
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