Client Account

The role

Would you like to be part of a new banking era and play an important role in the merger of the two largest Swiss banks? Would you like to actively go the extra mile with us to provide our clients with the best possible service?

Tasks

• proactively support our Global Financial Intermediaries (External Asset Managers) and Wealth Management Switzerland clients and help our relationship managers to deliver exceptional client service and an outstanding client experience
• Provide point of contact for a variety of customer inquiries related to topics such as general banking services, accounts, execution of stock market orders, payments, as well as support in various digital topics in the area of digital banking
• take full responsibility for client services tasks and processes that reach us by telephone or in writing

Requirements

• Sound knowledge of banking
• Fähigkeit, komplexe Sachverhalte zu verstehen
• a keen interest in financial products and services
• auch unter Druck ein starkes Augenmerk auf Details zu legen
• Strong and resilient team player
• excellent knowledge of German

We offer

• Flexible working models, such as part-time, job sharing or hybrid working (in the office and from home)
• Opportunity to gain new experience in different roles or acquire new knowledge and skills
• Eine Arbeitsumgebung, die Chancengleichheit fördert und unterschiedliche Kulturen, Perspektiven, Fähigkeiten und Erfahrungen schätzt