Client Account

The role

Would you like to be part of a new banking era and play an important role in the merger of the two largest Swiss banks? Would you like to actively go the extra mile with us to provide our clients with the best possible service?

Tasks

• proactively support our Global Financial Intermediaries (External Asset Managers) and Wealth Management Switzerland clients and help our relationship managers to deliver exceptional client service and an outstanding client experience
• Provide point of contact for a variety of customer inquiries related to topics such as general banking services, accounts, execution of stock market orders, payments, as well as support in various digital topics in the area of digital banking
• take full responsibility for client services tasks and processes that reach us by telephone or in writing

Requirements

• Sound knowledge of banking
• Ability to communicate complex issues
• a keen interest in financial products and services
• a strong eye even under pressure
• Strong and resilient team player
• excellent knowledge of German

We offer

• Flexible working models if the role allows it (part-time, job sharing or hybrid working)
• Gain new experience in different roles or acquire new knowledge and skills
• A work environment that supports employees with their unique backgrounds, skills, experience and interests