Client Advisor / Customer Service / Relationship Management / Personal & Corporate Banking

The role

Are you a proactive, outgoing personality? And do you thrive on advising customers using the latest technologies? Then get in touch with us. We are looking for a colleague who has a flair for customer concerns and feels at home in the digital world.

Tasks

Your main responsibilities will be as follows:

• They understand the diverse needs of our customers precisely and advise them competently.
• You have a keen sense for finding optimal solutions. This enables you to secure long-term customer relationships and precisely target new customers.
• You also rely on innovative tools and apps for your advice. In this way, you take customers on our journey into the future: You encourage them to use our digital products and support them in doing so.

Requirements

We would like to see:

• Commercial training, ideally in the financial sector
• Knowledge and experience in customer relationship management
• Sound understanding of accounting
• Enjoy dealing with people
• Passion for sales and high quality of service and advice
• Committed to the success of the company
• Very good knowledge of German and English

We offer

We offer a challenging and supportive environment where you can use your skills and experience to advance your career. Our inclusive culture brings out the best in our employees, no matter where they are in their career path. We are committed to the inclusion of people with disabilities and strive to make our application process accessible to all.