Job offer
Client Advisory
The position as Client Advisor in the Personal & Corporate Banking division at UBS Card Center AG in Glattbrugg involves advising clients worldwide by telephone and answering client queries. The job requires very good language skills and the ability to work independently and reliably.
Job description
The role
- Telephone advice for our customers worldwide (inbound only)
- Answering customer queries about invoices, payments and credit card availability
- Supporting our customers with questions about all e-services
- Building up comprehensive knowledge of our products, processes and services
- In the event of an unexpected incident / emergency, such as card loss or fraud, you are there to support our customers
What we wish for
- Very good oral German and foreign language skills
- Good knowledge of Italian or English
- You quickly grasp the customer's concerns
- You work reliably, independently
- You know the possibilities of digitization
- You are a communicative person
- Linguistically gifted career changers
We offer
- Flexible working models, if the role allows it (part-time, job sharing or hybrid working)
- Support for personal and professional development
- an open and dynamic working environment
Job details
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