Client Data Periodical Review Manager H/F

Job description

Job title:

Client Data Periodical Review Manager H/F

Contract type:

• CDI

Hiring date:

• 01/09/2025

Management position:

• Yes

Missions

Join a dynamic team and participate in a strategic mission where customer experience, rigorous team leadership and reporting indicators are at the center of your responsibilities.

• Oversee the Client Data team based in Portugal, responsible for periodic reviews.
• Organize and prioritize: You support and ensure an optimal distribution of files in the Client Data Support Office team of about ten employees.
• Be a reference expert for periodic reviews: You will support your team by contributing your expertise to ensure a seamless customer experience.
• Ensuring data quality: You ensure that customer data in the reference databases remains consistent, accurate and homogeneous in the long term.
• Represent the team: You are the central contact person for Client Data Periodical Review within the Group for the areas under your responsibility.
• Train and support your employees: you ensure the development of the Client Data team's skills and the updating of your activities' procedures.

Location:

• Luxembourg (with team in Portugal)

Recruiting type:

• External

Training/specialization:

• Degree in finance, economics

Minimal experience:

• 3-5 years

Experience:

• You have at least 3 years of experience in KYC/AML, ideally in a private banking environment.
• You already have initial successful experience in team management or operational management.

Skills sought:

• You are comfortable working across departments and can collaborate effectively with front office, compliance, etc.
• You are customer-oriented and have a strong organizational capacity to achieve your goals.
• They know how to anticipate, take initiatives and be proactive in optimizing processes and tools.
• They are pragmatic and can find solutions to problems that arise.
• Excellent team spirit and recognized relational qualities.
• A pragmatic and structured approach to ensure a high level of service.
• The ability to support change and involve your employees in a dynamic of continuous improvement.

Languages:

• Fluent in French and English, ideally Spanish/Portuguese